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Jun 13, 2022, 08:00 ET
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With the latest release of Cyberbank Digital from Technisys, financial institutions can deliver exceptional digital-first customer journeys, across all devices and conversational apps – with speed and AI innovation
MIAMI, June 13, 2022 /PRNewswire/ — Technisys, the company behind Cyberbank – the cloud-native, next-gen digital banking platform – continues to redefine the customer experience with its latest release of Cyberbank Digital. The solution signifies the next evolution for digital innovation, enabling financial institutions to define customer journeys according to customer needs, access built-in conversational AI to supercharge engagement, enable simplified system integration and accelerate speed to market – all while lowering costs to serve.
As financial institutions are faced with increasing customer demands, escalating costs to maintain traditional systems, and growing competition, Cyberbank Digital offers a powerful, customer-centric digital banking platform that addresses these challenges.
Customers expect their primary financial institution to anticipate and solve for all of their financial needs. With consumer credit card balances rising to $800 billion in the third quarter of 2021, and approximately 42.9 million Americans each owing an average $37,105 for their federal loans, financial institutions are uniquely positioned to not only provide tailored financial products that support savings, investing and easier access to credit, but also provide complimentary practical educational services. 
"Even with access to a vast amount of data, it’s often challenging for traditional financial institutions to make sense of all the information available and then tailor financial offerings so that customers can optimize their financial returns," said Mike Santos, CEO of Technisys. "Despite ready access to information sources, consumers continue to need financial advice and guidance. With this in mind, Cyberbank Digital empowers firms to support customers – across all age groups – by reimagining the banking experience with tailored financial products and financial wellness education."
As financial services companies are taking note of the importance of financial literacy and the link it serves to the overall health for every customer, Cyberbank Digital offers five key value propositions that benefit financial institutions and their respective customers:
Be the first to see a live demo on how Cyberbank Digital from Technisys helps to deliver differentiated customer experiences. Join us at the industry leading American Banker DIGITAL BANKING conference on June 13-15 in Austin, TX.
Technisys is a leading next-gen digital and core banking platform that redefines the customer experience. As a best-in-class technology platform, Technisys uniquely delivers differentiation in two key ways. By empowering financial institutions to dynamically create tailored financial products at the speed of commerce, and enabling them to offer meaningful recommendations to customers at point of need. How are we different? We use data-driven insights and integrate them with our unique technology that enables structural flexibility. A flexibility that allows financial institutions to create and tailor any financial product – in real time – to deliver a seamless digital experience at every customer touchpoint whether online, on the phone, or at a branch. Giving banks and fintechs the agility to tailor offerings that become integral to a customer’s lifestyle in new and profound ways, down to the segment of one.
MEDIA CONTACT:
Ryan Lannon, on behalf of
Technisys
Phone: 1.905.449.3123
Email: [email protected]
SOURCE Technisys
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