Hartford HealthCare to partner with Google Cloud for 'a new paradigm of health and wellness delivery' in CT – Hartford Courant

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Hartford — Surrounded by hundreds of staff, dignitaries and supporters, the CEO of Hartford HealthCare Thursday heralded the organization’s new site downtown and announced a new partnership with Google Cloud that will offer the ability to tap the “truly transformative power” of patient records and to advance care.
“This was built to reignite Hartford,” Jeffrey A. Flaks, president and chief executive officer of Hartford HealthCare, said of the renovated space at the corner of Trumbull and Pearl streets diagonally across from the XL Center. “This building is a about starting a movement in Hartford.”
Hartford HealthCare’s $14 million renovation of the space is expected to bring as many as 700 workers into the heart of downtown Hartford. “This is a dream come true for many of us,” Flaks said of the building.
About the partnership with Google Cloud and other innovations the health care system is launching, Flaks said the aim is to use all of its resources “to make the world better” and part of that is addressing inequities and access to care. “Health care must be reimagined,” he said. “We need to disrupt the status quo.”
The partnership with Google that will transfer data to the cloud is expected to save $4 million a year and that money will be reinvested to build “health care access,” including by connecting health care providers to patients, Flaks said.
Hartford Mayor Luke Bronin attends the official opening on Thursday of its new workspace in the heart of downtown Hartford on Pearl Street. Hartford HealthCare’s $14 million vision for bringing as many as 700 workers into the heart of downtown Hartford as part of a massive office renovation was rolled out just as the pandemic struck in 2020. (Douglas Hook / Hartford Courant) (Douglas Hook)
The event drew Gov. Ned Lamont, U.S. Rep. John Larson, Hartford Mayor Luke Bronin, Speaker of the House Matt Ritter, Trinity College President Joanne Berger-Sweeney, and other officials and dignitaries.
Lamont praised Flaks’ work in health care, transformation of the downtown building, and tireless efforts during the pandemic. Larson noted how important innovation in health care is, as the “common enemy” to all is disease.
According to hospital officials, the Google Cloud partnership will accelerate the “organization’s digital transformation and advance on-demand, personalized and coordinated care for patients.”
In an example demonstrated on a video shown during the event, a “patient” on a Google chat call was able to quickly make an appointment with a physician.
Hartford HealthCare said that, as part of the project, it would work with Google Cloud to “unlock the potential of health data, often hidden in unstructured data and increasingly complex patient records.”
This includes using artificial intelligence and machine learning from Google Cloud’s Healthcare Data Engine, and the recently announced HDE accelerators, according to hospital officials.
“Hartford HealthCare will make its health care data more accessible and actionable. The company will also leverage Contact Center AI for digital patient engagement and other Google Cloud technologies to transform care delivery and access.”
“Creating world-class care requires world-class partners. We are exceptionally proud to stand with Google Cloud and work together to make seamless, personalized care a reality for patients,” Flaks said in a statement about the Google deal. “With Google Cloud’s technology, Hartford HealthCare will adopt better digital solutions that make care accessible for all.”
Congressman John Larson attends the official opening on Thursday of its new workspace in the heart of downtown Hartford on Pearl Street. Hartford HealthCare’s $14 million vision for bringing as many as 700 workers into the heart of downtown Hartford as part of a massive office renovation was rolled out just as the pandemic struck in 2020. (Douglas Hook / Hartford Courant) (Douglas Hook)
Hartford HealthCare said in the statement that its transformation has these five goals:
Increase access to care by enabling more personalized patient experiences, anticipating patients’ needs and making the right care just one click or one call away.
Empower clinicians and colleagues with data-driven insights and tools, empowering them with contextually relevant information about each patient.
Enhance health outcomes for all, by using data to improve the health of underserved individuals, individually and across entire patient populations.
Accelerate and bolster health innovation, discovering previously undetected patterns in health data, and using insights to guide research.
Recover valuable time for caregivers, by increasing the speed and accuracy of data needed for health decision-making.
Connecticut Gov. Ned Lamont speaks to the waiting crowd at the official opening on Thursday of its new workspace in the heart of downtown Hartford on Pearl Street. Hartford HealthCare’s $14 million vision for bringing as many as 700 workers into the heart of downtown Hartford as part of a massive office renovation was rolled out just as the pandemic struck in 2020. (Douglas Hook / Hartford Courant) (Douglas Hook)
Aashima Gupta, global director for Health care Strategy and Solutions for Google Cloud, said Google Cloud recognizes Hartford HealthCare’s “work to be a pace leader in health care and we are excited to collaborate to solve the industry’s greatest challenges, including access to care.
“It is our shared vision to work together to identify the talents, tools, technologies, and solutions that are needed to deliver a new paradigm of health and wellness delivery. This work will bring together Hartford HealthCare’s excellence in patient care with Google Cloud’s machine learning and AI capabilities to unlock the truly transformative power of interoperable longitudinal patient records.”
Copyright © 2022, Hartford Courant
Copyright © 2022, Hartford Courant

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